Warranty Terms & Conditions Page

TradeSmart Warranty — Gear that works or we replace it

Register your product within 30 days to unlock full coverage and priority support. If it fails due to defects in materials or workmanship, we replace or refund fast. 10+ years strong. Real company. Real support.

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Coverage at a Glance

What’s Covered

Materials defects

Manufacturing / workmanship

Failures under normal use

Registration required (30 days)

Damaged on arrival (DOA)

10-Year Warranty Passive Ear Protection

2-Year Warranty Electronic & Tactical Gear

Arrival-Only Protection Consumables (Glasses, Earplugs, Cases)

* Honest use only. Abuse, accidents, and normal wear & tear are not covered.

File a Claim

Are You Eligible for a Warranty Claim?

No runaround. If these are true, we take care of it.

The product failed due to defective materials or workmanship.
The failure happened under normal use.
You are the original buyer and sole owner.
Purchased from TradeSmart or an authorized seller.
Product was registered within 30 days.

Note: Please forward us a copy of your warranty confirmation email so we can process your claim.

What’s Covered — and What Isn’t

If it fails because we messed up, we fix it. If it’s worn out or abused, that’s life.

Covered

Defects in materials
Manufacturing workmanship issues
Normal-use failures
Mechanical breakdowns (earmuffs)
Electronic failure under normal use

Not Covered

Misuse, abuse, or neglect
Accidental damage (drops, pets, car doors, etc.)
Normal wear & tear (scratches, scuffs, fading)
Battery leakage / water damage
Purchases from unauthorized sellers

Covered	Not Covered
Manufacturing defects & faults	Accidental damage or abuse
Workmanship issues	Normal wear & tear
Failures during normal use	Unauthorized seller purchases
Mechanical failures (earmuffs)	Damage from pets, drops, or weather
Electronic failures (normal use)	Battery corrosion / water damage

How to File a Warranty Claim

Two steps. Zero hassle.

Locate your warranty confirmation email.
Contact us via our Contact Page and attach it.

Optional: Including a photo of the issue speeds things up.

Authorized Resellers

Warranty applies only to purchases from official TradeSmart sellers.

TradeSmartSafety.com
Amazon — “Tradesmart LLC”
Walmart — “Tradesmart LLC”
eBay — “Tradesmart Official”
Authorized brick-and-mortar stores

Important Notes

Safety glasses are scratch-resistant, not scratch-proof.
Earmuff cushions naturally wear out over time.
Earplugs are single-use and lose elasticity if washed.
Normal scuffs & scratches are not covered under warranty.

Warranty FAQ

Quick answers to common questions.

Do I need to register my product?

Yes. Passive earmuffs and electronic gear must be registered within 30 days of purchase to qualify for full warranty coverage.

What if I lost my warranty confirmation email?

Check your email inbox and spam folder for the message from TradeSmart. If you still can't find it, contact us and we can verify your purchase.

Do I need my order number?

Yes — your order number helps us confirm the purchase and verify warranty eligibility.

Does normal wear and tear count as a warranty issue?

No. Scratches, scuffs, cushion wear, or fading from normal use are not covered under warranty.

Are consumable items covered?

Consumables like earplugs, safety glasses, and storage cases are covered only if damaged upon arrival.

How long does it take to process a claim?

Most claims are reviewed within 1–2 business days once we receive your warranty confirmation email and purchase details.

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