Warranty Terms & Conditions Page
At TradeSmart Safety, we stand behind the quality of our gear. We guarantee that themechanical parts of our safety products are free from defects in materials and workmanship. If your product fails for these reasons, we will replace it or issue a refund—at our discretion—provided you are theoriginal buyer and thesole owner of the product.
To enjoy full warranty protection, you mustregister your TradeSmart product within 30 days of receiving your order.Warranty applies only to items purchased directly fromTradeSmart Safety or anauthorized dealer.
To qualify for a replacement or refund, all the following must apply:
- The product failed as a result of defective materials or workmanship.
- The product failed under normal use conditions.
- You are the original buyer and sole product owner.
If you meet these requirements AND the following conditions below, submit your request via our Contact Us page.
- Warranty confirmation email (sent to you when you registered your product).
Please forward us a copy of this confirmation email so we can process your claim.
Our warranty does not cover:
- Misuse, abuse, or accidents (e.g., running earmuffs over with a truck, or Max the Labrador chewing them).
- Normal wear and tear (abrasions, scratches, fading, dents, scuffs).
- Incidental or consequential damages (e.g., damage to other items, loss of use, or loss of time).
- Products purchased from unauthorized resellers.
- TradeSmartSafety.com
- Amazon account “Tradesmart LLC”
- Walmart account “Tradesmart LLC”
- eBay account “Tradesmart Official”
- Authorized brick-and-mortar stores
- Safety glasses are scratch-resistant, but not scratch-proof.
- Earmuff ear cushions naturally wear out over time.
- Earplugs are single-use and will lose elasticity if washed.
- All products may show normal scuffs or scratches with use; this is not covered under warranty.
- 10-Year Warranty – Earmuffs & mechanical safety gear (registration within 30 days required)
- 2-Year Warranty – Tactical backpack, tactical hat, and electronic ear protection
- Damaged-on-Arrival Only – Glasses, earplugs, and carrying cases
- Misuse, normal wear and tear, or unauthorized purchases are not covered
- TradeSmart reserves the right to determine warranty eligibility
Click here to register your product warranty.
